OcUK are a brilliant company, I have always experienced fantastic customer service for both information regarding items and RMA procedures. Never once had a slip up, all items have been as advertised, all returns fast and easy, prices are always fantastic, and delivery is always in good time. Items are always packaged professionally, and you even get a free bag of Haribo with each order. What more can I say?
The team know their stuff, computer hardware (and in some cases software) is their own personal passion, so any information given is accurate and usually has an element of personal experience.
The site feels very 'homely' and there is casual humour about displaying the companies cheerful attitude, such as the legendary OcUK mug and other merchandise.
The forum also feels very friendly, there is barely ever a bad thing said, everyone seems to care, and any people causing trouble are dealt with swiftly. Even if you know nothing about computer hardware, after a spell in the forums, you will be raring to build your own with assistance every step of the way.
Any negative reviews you may read will most likely be from back when OcUK took off and the staff nor the facilities available to them could manage the workload and order frequency effectively. Since then Oc' have hired many new staff members, each as dedicated and passionate as the next, and moved to new far larger premises. Customer satisfaction has rocketed in direct proportion to customer service.
They are still growing even now, after over a decade of trading.
Joshua Passmore found this review useful
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