Rob Scratch Allchin´s profile

Reviews (2)

Merlin Cycles Ltd

Great service and prices.

Merlin Cycles have always given the best service and they have the prices to match. I recommend them to all my friends.

Tredz Bikes

Poor customer service and incompetent.

After paying for and placing an order with Tredz I received an email telling the item was out of stock and I would have to wait two weeks and asking me if I want to proceed with the order? Having cancelled the order the item was still sent to me a week later. Tredz admitted it was their mistake and said send the item back for a refund. This cost me £6.35. A day later I had an email saying they had received the returned item. A week and a half after that I had to chase them for the refund. I received the refund later that day but without a refund for the return postage. Just plainly incompetent and not interested in keeping me as a customer. Avoid!

Rob Scratch Allchin´s profile

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Rob Scratch Allchin
Newhaven, United Kingdom