Have just left Santander after having had my account shut down twice in the last month, due to over zealous security and without being contacted. This is despite having over £1000 in my account, but nonetheless I was refused cash at my local post office twice. The second refusal was the last straw!
Accessing a customer service person is cumbersome and often means time spent in a long queue, listening to annoying repetitive piped music.
Additionally, since being moved from A & L I have been unable to set up direct debits or standing orders online. They insisted on having a mobile to "transmit a secure code" to enable the setup, but I refused to give them my mobile number.
I have just joined First Direct and hope that I have gone from the worst bank to the very best!
I have been delighted at the fast and reliable service I have received from Clear Chemists. At every stage of my order I was kept informed as it progressed, and I received my prescription within a few days. The cost of the prescription was also very competitive compared with local pharmacists.
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