Just returned from a holiday in Tenerife, booked with Jet2. This was my first time travelling with them and I found it a pleasant experience. They keep you well-informed before your trip by regular e-mails. The on line checking in and choosing your seat are very helpful. I was also impressed by the seat pitch as I am 6' 1" and had ample room without upgrading to the seats with extra leg room. The baggage allowance is also very generous at 22kg. Our flights left on time and the cabin crew were very professional. We were met by the Jet2 rep at Tenerife airport and shown to our coach. There are no reps in the resort but you are provided with contact telephone numbers. Two days before departure a letter was delivered to our room detailing the coach pick-up time for transfer to the airport.
All-in-all a very pleasant travelling experience and one I would highly recommend.
Cannot recommend this company’s customer service highly enough.
I purchased a Sharp microwave oven from Cheapelectricals a couple of weeks ago.
On Monday a part of the door catch snapped off as I was closing it (probably faulty – but nothing to do with Cheapelectricals.)
I contacted sales dept.by e-mail on Tuesday, they got back to me immediately saying that they would arrange for delivery of a new replacement oven the next day and collect the damaged one.
I explained that I didn’t have the original packaging – they replied that when the new one arrived I could use the packaging from it to return the damaged one, and they would arrange to collect it.
The new one arrived today as promised. I have re-packaged the old one, informed, them, and they have arranged a collection for tomorrow.
What more could you ask for.
A special mention for Sam at Cheapelectricals who kept me informed all the way.
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