The item I bought (a box of papers & printing cassettes) from Office Etc. was identical to the one from photographic shops, but over 25% cheaper and it arrived in just two days.
I was expecting £30,000 Accidental Death Cover. It was only when I received the booklet did I discover that it was restricted to just £4000 for people aged over 65.
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Thank you for your feedback and we are sorry to hear that you weren't entirely satisfied.
Please note that the benefits for people over the age of 65 is available on the website page here: http://www.essentialtravel.co.uk/travelinsurance/travel-insurance-death.asp. It's also available in the policy wording.
If you would like us to refund you, please send an email to customer services:
customerservices@essentialtravel.co.uk and they will get in touch with you.
Kind regards,
Essential Travel