Søren´s profile

Reviews (18)

Reservedele.nu

Bedste pris, men ikke top webshop

Fik varen til god pris og hurtig levering.
Men afgav ordre en aften, men modtog ingen bekræftelse på mail og var derfor i tvivl om den var registreret korrekt. Næste dag kl. 14:30 modtog jeg dog bekræftelse på afsendelse af varen, så et lille irritationsmoment.

Snowandrock

Long response time for support and slow delivery

I found the sportsproduct I was looking for and used the price pledge since I had seen it cheaper in another online store, it took them a week to answer but they matched the price.

Their delivery costs are in the high range.

From ordering to dispatch it took a week and almost another week for the delivery, the tracking of the shipment was poor, bad experience.

PM Outdoorshop

Fast handling and shipment of order

My order was handled very quick, with good mail-status throughout the flow.
And the purchased item was delivered within two days to Denmark.

Xspo

Quick handling of order and fast delivery

A really good experience, item on stock as listed og was send same day, delivered in Denmark two days later.

Snow Expert

Quick handling of order and fast delivery

A really good experience, item on stock as listed og was send same day, delivered in Denmark two days later.

Exxpozed

Stock status unreliable

Ordered several items and none of them was in stock allthough they were listed to be. Each time the order was canceled the day after.

Quatarairways

1 star airline - no compensation after 48 hour delay due to flight cancellation

Our flight was delayed by 48 hour and during this time we were installed at a hotel without any contact number to Quatar Airways, not knowing what happened. At the hotel we were only allowed one glas of wine at dinner and one soft drink for lunch, the food was left overs and sandwiches, not other beverages was offered.

Due to this 48 hour delay we are entitled to a compensation of 600 EUR by EU regulation, but Quatar Airways are beyond the law and ignores this right. They didn't inform of our rights to compensation, catering and accommodation in writing when the flight was cancelled as requested by law.

AV-Connection A/S

Super kundeservice og hurtig levering

En rigtig god oplevelse, fik hurtigt svar på mine forespørgsler til kundeservice og ordren blev afsendt samme dag som bestilling var givet.

Paradiss

Ingen kundeservice

En god ting at skrive, hurtig levering...men her stoppede den gode oplevelse også. Varen var fejlbehæftet og på trods af reklamation (9.9), er der efter 3 dage ikke kommet anden reaktion end et automatisk genereret sagsnr.!

OPFØLGNING:

Ja, min vi besked via deres egen kontaktside var så røget i deres spamfilter...
Men jeg fik returneret varen, de bekræftede modtagelsen og skrev de ville sende en ny. De skrev så den 18.9 at der var en ny på vej med posten....men den er aldrig dukket!...og nu svarer kundeservice ikke på henvendelser mere!!..så det var yderligere penge ud af vinduet at returnere varen!!

SLUTNINGEN:
Den 1.10 lykkedes det at få en ny vare leveret med GLS og uden fejl.

12 September 2013

Reply from www.paradiss.dk

Hej Søren...
Vil gerne bede om dit ordre nummer, således at vi kan hjælpe dig og udbedre sagen.
Alle reklamationer skal bare sendes tilbage til os og så bytter vi til en ny vare eller anden vare efter dit ønske ,,, eller dine penge retur.

Beklager meget hvis vi har overset din email i et par dage.

MogensHej Søren...
Vil gerne bede om dit ordre nummer, således at vi kan hjælpe dig og udbedre sagen.
Alle reklamationer skal bare sendes tilbage til os og så bytter vi til en ny vare eller anden vare efter dit ønske ,,, eller dine penge retur.

Beklager meget hvis vi har overset din email i et par dage.

Mogens

PeakPerformanceShoppen.dk

VIP-udalg uden styr på lager. Bestilte varer ikke på lager alligevel.

Blev inviteret til VIP-udsalg med 40% rabat. Men blev efter 2 dage informeret om, at ingen af de købte varer alligevel var på lager eller kunne skaffes.
Fik mail om at jakken ikke var på lager eller kunne skaffes, nu var sagen så bare at jeg ikke havde købt nogen jakke, men sportsundertøj til skiferie!

Completefitnesscoaching

Great price and quick mail responce

Got the product at the best online price and Martin responded very quickly to mail with question.

Will certainly look there next time I shop for a tri-wetsuit.

www.milletsports.co.uk

Good price, but bad warranty service

They had the product at the absolut best price in the market (sale). From ordering to delivery i took one week (UK to DK).

Only issue was that from the charge of the order amount on my creditcard until I received the dispatch information, it took 2 days....and I therefore wondered if they only charged my account and never would send the product.

One year later I had a warranty case. Instead of sending me a replacement (they didn't have the 2011 model in stock, but could have returned a 2012 model) the returned they amount paid initially. So if you make a good deal on sale at them, you can't be sure to get a replacement if it's cheaper for them to make a refund in a warrenty case and your are then forced to buy the product again at a higher price (at their site if you dare).

Diveinstinct

Best on price

Made a very good deal at this site, absolute best price and the product was delivered by regular mail free of charge within a week from Bulgaria.

Would shop there again.

ActivInstinct

Fantastic price, but bad warranty service

They had the product at the absolut best price in the market (sale). From ordering to delivery i took one week (UK to DK).

Only issue was that from the charge of the order amount on my creditcard until I received the dispatch information, it took 2 days....and I therefire wondered if they only charged my account and never would send the product.

One year later I had a warranty case. Instead of sending me a replacement (they didn't have the 2011 model in stock, but could have returned a 2012 model) the returned they amount paid initially. So if you make a good deal on sale at them, you can't be sure to get a replacement if it's cheaper for them to make a refund in a warrenty case and your are then forced to buy the product again at a higher price (at their site if you dare).

Sigma Sport

The best price and quick dispatch/delivery

Easy ordering, my order was dispatched within 4 hours and delivered after 3 days from UK to DK. All in all a very good experience.

Only thing, I couldn't track my order from to dispatch to delivery.

Scubastore

Think twice before you shop here

I have shopped at scubastore several times, due to they have many products. But be aware of the following.

- products are not always on stock eventhough it says so and expexted date can't be trusted.
- they don't ship items on stock when you order and the rest not on stock when they are received (as writen in their terms), they await that all items are on stock.
- when you return items for a full refund or exchange, they pay all expenses - but not by given you a refund in cash, you get a Giftcard for scubastore.com.
- if you wish to return items for exchange, it takes almost 3 weeks before you have the right item.
- contact to scubastore via phone is impossible (I didn't get through) and by mail, their response time is in average 24 hours.

Good things to say,

- when items are on stock they are delivered fast
- express delivery is fast (24-48 hours)
- not always lowest price, but in average

Sportextreme

Hurtig levering

De bestilte varer blev leveret dagen efter (med express) og support reagerede relativt hurtigt på henvendelse.

Vil ikke være bange for at handle der igen.

SCUBA Direct

Bedste fundet pris og hurtig levering

Jeg bestilte 2 ScubaPro flasker, de havde umiddelbart kun en på lager og kom derfor med et alternativt tilbud, men det lykkedes dem alligevel indenfor et par dage at skaffe 2 og levere dem.

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Søren
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Denmark

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