After taking time off work (unpaid) to wait for my delivery. Quoted as between 15:55 and 16:55, I was still waiting at six o'clock. After finally getting through to a human being to talk to. I was told my parcel was returned to the depot as the driver had exceed his hours. However I wasn't contacted and informed of this, so if I hadn't checked I'd still be waiting. I was told it would be delivered today, but it's still at the depot. I need this parcel urgently, my company usually uses dpd, but I will be urging them to reconsider, after the very poor standard of service I have witnessed. Before Richard or whoever from dpd pops up with his token response. Re emailing social media, I've already done this and had no reply. Total abomination of a company.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.