Rachel´s profile

Reviews (1)


Lower prices hiked by high shipping, innapropriate courier, item arrived badly packaged andamaged

I innititally bought from them as the item had sold out on another site. I was happy to find the item cheaper by £10, but then most of the way through checkout I found the only courier option for delivery was £9! I bought it anyway as I didn't have another option.
It was delivered a day late by a courier I hadnt heard of. I work full time so I missed the delivery. I rang the courier to rearrange delivery, and they told me they couldn't redeliver outside my working hours, on a Saturday, or to my work address!! Absolutely ridiculous, but not the fault of the courier. Devilwear should realise that some people work fulltime and cannot wait in all day on a weekday for a package.
My only option was to pick up the package by getting a lift to the depot - on a business park miles out of town, so I had to stump up extra for fuel!
When I received the item, an expensive skateboard, it was only wrapped in a layer of bubble wrap and had torn at the end - meaning my skateboard, a present, was scuffed and scraped.
After the hassle with the courier I decided I was lucky to get the board at all and decided to call it quits.

I've also read alot of online reviews about some online website service they provode that they have ripped people off through - if I had read those first I wouldn't have purchased in the first place.

Rachel´s profile

profile image of Rachel
United Kingdom