I have previously ordered many items from Achica because of their excellent value for money and products that are very individual. Until recently with no problems. The last couple of orders I had to chase lost products, complain about missing parts and also damaged goods. I feel that the company may be becoming to big and has lost it's customer service. After sending emails about missing parts ,and photos of damaged goods I gave up in the end because they moved it to other departments who were meant to deal with it and who didn't. Nobody was prepared to deal with it . The only person left out of pocket was myself.
I find this upsetting to have to write,but at least now they might listen up and be accountable.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.