I cannot believe how poor Medions service has become.
I bought a laptop some years ago. There were some problems with it. So after I sent it in for reperation about 3 times I got a new laptop. That was fine, but then I got the new one home. It was damaged during transportation. I immedietly went to Medion and they sent it to their workshop. They "fixed" it and sent it back to me.
Then they closed their department which they had in Glostrup or something.
Since then it had had numerous errors so I sent it to their workshop. They then changed some things and I got it back. That is fine too. Until something else was wrong with it. So I sent it to their workshop again and they say that it is fixed. I turn it on but the same mistake is there. It is not fixed. So I called them and sent it to their workshop again. This happens like 4-5 times (I am not exaggerating). I was told the last 3 times that I could get my money back or a new laptop. Of course I say I want my money back and they say they will call me, when they have looked at the laptop. Guess what happens! I get my laptop back! Wow.. They lied to me.. Again! Beautiful (sarcasm)!
So I call them again and are told that I can sent it in again. After a really long discussion with the employee, I decided to sent it in again.
Today I get a call from one employee, saying that they cannot give me my money back because the warranty has expired and they cannot find the error.
Excuse me, do you think I am stupid or something? I sent it in before the warranty expired, for the same error as the one after the warranty expired. So why not give me my money back, if you cannot fix it?
I just cannot understand, that the workshop cannot find the error. It is them who builds the laptops and should know it from A to Z, and a lot more.
Because their workshop is in Germany I asked if I could come and show it to them, because I drive to Germany a lot, but no.. that is not possible because Medion does not want their costumers to come down to them. Why not? Propably because their products sucks as hell and they do not want to confront angry costumers anymore.
What the hell is wrong with Medion.. Seriously?
I am never and I mean it NEVER going to buy anything that has Medion on it! And I will tell everyone I know not to, because Medion sucks! It suck BIG time!
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