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Reviews (1)

Bernards Bins

Terrible Customer Service

Bought item on ebay, paid for item immediately scheduled for 24 hour delivery. Item did not arrive, a week later I made contact, item was sold out and could not be delivered. Refund given but 10 days of wasted time and no product at the end of it.

30 October 2012

Reply from bernardsbins.com

Thank you Ranitooz for taking the time to write your review,
I am very sorry the item was out of stock, as soon as we were aware we contacted you via email to inform you as soon as we could, looking at the dates you ordered on a Saturday and we emailed on the Tuesday after so i apologise if you had not received this.
By all means if you are looking to re order we can look at offering a discount for you for the inconvenienced caused on this occasion

Ranitooz´s profile

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Ranitooz
Reviewer
United States

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