Unfortunately My Uncle who was diagnosed with terminal cancer that week, deteriated much faster than we all expected. so the order was not needed as he passed away the following Wednesday. I placed the order the Wednesday and we were told the next day that he didn't have long .I called customer services and they were great, told me to just refuse the delivery. Unfortunately one of the careers took the delivery in. I called customer services and again they were very understanding and re-arranged a collection. What a great company! I am going to need aids in the near future and will be using this company. Thank you very much.
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