Neil Williams´ profile

Reviews (3)


Free upgrade and excellent service thoroughly recommended

I ordered an Oase Pondovac 3 and because it was unavailable Garden Site gave me a free upgrade to the Pondovac 4 ! How generous is that ? Notwithstanding this I was dealt with courteously and efficiently from start to finish. If there was a six star rating here they'd get it !

20 November 2012

Reply from GardenSite

Hi Neil,

Thank you for your kind words, and we're glad to hear that our staff were very courteous and helped you out even though we were unfortunately out of stock of the item you originally ordered. It's great news to hear that a free upgrade was offered as we always put pleasing our customers first.

Kind Regards
Andy Hobson

Incomplete order and an un-answered query email !

My order arrived three items short - I e:mailed colglo about this 6 days ago and have received only an automated reply (saying someone would be in touch), maybe they'll surprise me over the next few days and make good but on the strength of this experience I could not in good conscience recommend them to anyone !

Following my review on TrustPilot my problem was sorted out very quickly - original 2 star rating replaced with 3.

Lawson HIS

Great products competitive prices efficient service !

All the tools in my order arrived securely packed and in perfect condition, the Lawson HIS website contains enough information for anyone to make their purchases with confidence and navigation is easy. The products on offer range from budget items for the occasional user to tougher better specified tools for the frequent or trade user. I've ordered from Lawson HIS before and will do so again !

Neil Williams´ profile

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Neil Williams
United Kingdom


46 year old electrical engineer living in South Wales