Ordered Rawlplug Resin Anchor capsules and bolts with a 13 mm drill bit as per the Rawlpug instructions. Waited nearly 2 weeks for delivery as drill bit not in stock. Took two phone calls and email to chase up. Finally dispatched order but have been sent Fisher products not Rawlplug and these require 14mm drill bit. Will buy a bit locally and accept the financial loss as would not be happy to deal with this company again.
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