Jordan Baron´s profile

Reviews (3)

Cotswold Outdoor

Great, join the bmc for a discount.

Fantastic company, will price match also. 20% off for scout leaders and discounts for bmc, mountain rescue ect.

Proviation

Will not buy from here again! Updated

I purchased track ir 5 pro on the 16th of February and I'm still waiting. Once i emailed them they claimed they are waiting on an order from the United States to arrive. They never answer the phones and the online chat is always "buisy". At one point I thought it was a scam and the website is fictitious until I researched it online. If they knew they had no stock they should of listed it on the website as out of stock not 3-4days. It's mis leading and unacceptable.

I have finally received half of my order as they are out of stock of the track clip, they have refunded me £5 due to my problems and assured me the rest of the order will follow. They were quick to respond to this review however I don't think I would of had the same response if I had sent them an email. If they want to sustain the business and customer satisfaction they should listen to the reviews and fix the issues they are having with every customer, not just the ones that submit a review.

So it's been over two months now and still waiting on the rest of my order. Absolutely unacceptable.

Arne Kjellström found this review useful

05 March 2013

Reply from Proviation Pilot Shop

Hi Jordan. Please see your email. We do always have someone to answer phones and live chat, so I am sorry you couldn't get through. We have kept your order status updated. No-one has had Track IR stock due to a component issue; this is being resolved this week. We did recently update the website to this effect. You will receive your order in the next couple of days. Best regards
Update: This order has been shipped by Royal Mail recorded delivery

ShopTo.Net

The best

The best site I have come across for price availability and delivery on games.

Jordan Baron´s profile

profile image of Jordan Baron
Jordan Baron
Reviewer
Male, 1991
Accrington, United Kingdom

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