Laurel Johnson´s profile

Reviews (1)


Great selection, great prices, inflexible customer service

I ordered from the US; three bras. One fit absolutely great. I was unable to return or exchange the other two, as due to long overseas shipping and an out of country vacation, I did not return in 30 days. I sent an e-mail explaining at about 50 days; I found the response I got less than flexible. I do understand policies, but I ended up paying way too much on the one bra I can wear, when I would have just wanted an exchange. I probably wouldn't have even been so bothered except the site says "We are committed to providing the best possible service at all times." If the focus is low prices and great selection, that's fine, but don't indicate that customer service is a prime concern.

Laurel Johnson´s profile

profile image of Laurel Johnson
Laurel Johnson
Eureka, United Kingdom