Ollie - Southampton´s profile

Reviews (1)

GSF Car Parts


I would not use GSF online EVER again!
I have used them for years via the shop and never had a problem.

But i was rushed and couldn't get to the local shop so i placed an order for online for next day pre 12am, i paid extra for this service too.

The morning came and no package!! i chased for 2 days but no answer on the phone, finally got a reply to find out it was being held at a post office miles from my house!

Waist of time and money!

08 November 2012

Reply from GSF Car Parts

We apologise for the problems that you encountered. We've looked into this and we understand that, for some reason, our carriers tried to deliver your goods to the wrong address - No.114, rather than No.144. While we appreciate this caused you problems, this was not the fault of GSF and there was nothing we could do until we became aware of the problem. That said, we are extremely disappointed that you were unable to easily contact us by phone and we will look to improve our service in this respect in the future.
The GSF web sales team

Ollie - Southampton´s profile

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Ollie - Southampton
United States