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Reviews (2)

ao.com

Easy, value for money and reliable

Website easy to use, best prices around but don't need to get calls about extended warranties..............

14 October 2013

Reply from ao.com

Hi Fiona

Thanks for your review and order number.

I am pleased to hear that you were happy with our website and prices.

However I am concerned to learn you were not happy with the after sales call.

We expect staff to be helpful and courteous at all times and monitor calls on an ongoing basis to help improve the quality of our service.

As a business we would never take anything for granted so your views and comments are taken very seriously.

Your feedback will be passed to our Quality Team so they can look as ways in which we can improve our service.

I apologise for any inconvenience caused and sincerely hope this hasn't put you off dealing with us in the future.

If there’s any more we can help you with, or you’d like to tell us more about your experience, you can leave your comments by emailing reviews@ao.com

Many Thanks

Claire Willis - ao.com

Waltons Garden Buildings

Base didn't match shed!

Base ended up being the wrong size for the shed even though it was recommended. Whole thing took a lot longer than it should have done to put up, wouldn't recommend!

08 November 2012

Reply from Waltons Web Ltd

We are sorry to hear that you had difficulties with the assembly process, we hope that now the item has been erected that you are happy with the product purchased.

Thank you for your feedback

The Waltons Team

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