Initial booking was cancelled by Skifrance after we had paid (don't believe they even had the Chalet available to them!) and we were offered an inferior chalet with pretty much a "take it or leave" attitude from the UK sales team. Eventually we took it and arrived to find stipulated single beds in all rooms was not what was there. Not an issue for some but 10 blokes on a skiing (& drinking) holiday was not what we wanted and what had been agreed and paid for. Sorting this out was left to the Resort Staff, which with no help from UK Skifrance they eventually did.
Jo (Resort manager) and Flora and Ollie (our chalet staff) were fantastic - couldn't have been more helpful and looked after us royally.
Shame the UK Sales team don't share the same attitude - I doubt we will book with Skifrance again.
New computer needed and couldn't find a system that had all I wanted (even the ridiculous priced ones had something missing). So, clear option was to spec it myself.
Several good websites out there but Cougar's was easily the best to navigate around and when it got to comparing prices, they were also the most competitive. Started to look like a "win-win" situation. And then It got even better - a couple of phone calls to query how particular components would work together was met with clear concise details, no "hard-sell" or upping the spec, just good honest informed opinion.
Computer was ordered, confirmation email received giving delivery date of following Monday; couple of days later another email was received saying machine would be delivered on the Friday before. Texts received from courier pinpointing delivery down to a 50 minute slot and, bingo - there it was. Even the embarrassing call to say i couldn't get a picture on my monitor got a polite reply saying I needed to connect to the graphics card - DOH!!
So, all in all, an absolutely fabulous service from Cougar Extreme and I would recommend them to anyone. Oh and almost as an aside, the computer is flippin amazing too!!
After painstakingly searching site after site after site, I came to the conclusion that any property worth considering always ends up on Place Overseas. It's hardly worth looking anywhere else! Jon from the UK team was a mine of information and this amazing service was unbelievably bettered once I got to Turkey. Omer gave me more time and assistance than the fee warranted and, thanks to him, I am now the very happy owner of a brand new 3-bed duplex in Calis. This was bought off-plan with a "significant" discount negotiated by Omer. And the service didn't stop there - Ismail & Oz helped us furniture the apartment down to the last teaspoon. A great bunch of guys both in the Uk and Turkey and a service I've not seen bettered.
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