As you will see from my initial review below, I had problems operating the line. I received a response to my review within an hour asking me to call the General Manager. When I spoke to him, he couldn't have been more helpful and offered to send me a new line right away.
I really hope that the new line will be fine, but I certainly cannot fault this company for their excellent service - oh that more would follow suit. Thank you!
Having read a lot of reviews, and watching the video, I ordered the extra large multi -height rotary line, which was delivered very promptly.
However, when we installed it a few weeks later, I was really disappointed. I struggled to push the line up at all because it was so stiff and struggled even more to adjust the tension. Although I've managed to sort the latter to a degree, the tension on the line in the middle section is still a bit loose. Pushing the line up continues to be a struggle but I'm hoping that it will ease with increased usage.
I was really seduced by the video and the apparent ease of use....maybe I should have allowed for the fact that it was a man demonstrating.
Overall, I'm rather disappointed.
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All-in-all, a complete 'no brainer' which is thoroughly recommended!
House Network provides a highly efficient, cost-effective method of marketing a property. Although it took a while to sell our property, I think this was a reflection of the current market; I doubt that it would have been any different had we chosen a local estate agent. We were especially impressed that we were kept up to date with the process at all times and that viewers were prompted to provide feedback - not always the case with local agents. All in all, an effective and great value service that I wouldn't hesitate to recommend.
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