Mr Bullock´s profile

Reviews (2)

Optical Express

If I had my time over again

I had laser eye treatment 5 months ago and I'm still getting discomfort (for the past month I've been asked to wear temporary glasses - which I'm very unhappy about after spending an awful amount of money to be glasses free) I am still having monthly checks/consultancy hoping to sort problems,if I could of foreseen this I don't think I'd have laser eye treatment

05 April 2013

Reply from Optical Express

Hi Mr Bullock,

Thanks for taking the time to share your feedback.

I really am very sorry to hear that you are unhappy with the results of your laser eye surgery so far. I will make arrangements for a member of our Clinical Services team to contact you directly today in order to discuss the points you have raised. We cannot breach your right to confidentiality as a patient by discussing details via an open forum such as this one. Following your discussion with our clinical team, if there is anything at all that you are unhappy with or would like further assistance with, please do not hesitate to get in touch with me at customerfeedback@opticalexpress.com.

Thanks,

Stephen Hannan
Clinical Services Director

Hotel Direct

Excellent and comfy stay

The staff were very friendly and couldn't do enough for us,facilties were great,breakfast excellent,great location as tube station a couple mins away,only one negative was price of car parking but overall I would highly recommend

Mr Bullock´s profile

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Mr Bullock
Reviewer
United Kingdom

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