I have stayed in three Travelodges - one in Aberdeen, one in Edinburgh and one in Swansea. All three times the staff are disinterested, rude and clearly couldn't give a flying shed about customer service. I appreciate it's cheap, but so is another large chain and the rooms are incomparable. In Aberdeen the radiator was hanging off the wall, the shower head was filthy, there was hair in the plug hole and the toilet roll holder was hanging off the wall. In Edinburgh the room was freezing and i was very paranoid about the cleanliness of the bed and I don't normally have any reservations about this in hotels. In Swansea the room wasn't too bad but it was very sparse and unwelcoming and there were no towels.
I will never use Travelodge again. It isn't worth it.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.