Nick G´s profile

Reviews (2)

Poor compared to Tesco Phone Recycling

Shipped 3 phones in one package, repeatedly received emails saying that they had not arrived, then finally after weeks got one saying one of them had arrived. Been refunded for that, but no word on the other 2 phones, even though they were in the same package.

Shipped 2 phones to Tesco - all done and dusted in days.

I know where I will go next time.

Mark Adams found this review useful

GSF Car Parts

How hard can it be?

I would have thought that the staff at GSF would be familiar with the products they sell. Hugely disappointed to have ordered ATE Super Blue Brakefluid, and then receive a bottle of Dexron II ATF.

Having then returned it with a note asking for the correct product to be shipped, instead of shipping, I received a refund. So I still had no product.

Fortunately the staff in my local branch seemed to know their you-know-what from their elbow, and so I bought over the counter.

07 November 2012

Reply from GSF Car Parts

We have to hold our hands up on this one - sorry!
The original problem was caused by a picking error, which is extremely unusual, but we are particularly disappointed that your note did not get passed to us so that we could rectify the error. We will be speaking to the team that handle our returns in an attempt to ensure that this does not happen again.
Again, sorry we messed you about.
The GSF web sales team

Nick G´s profile

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Nick G
United Kingdom