This company will rip you off - their communication is non existent, they take a 40% cut of any debt and then won't pay it to you for months. STEER WELL CLEAR AND USE A PROPER COLLECTIONS AGENT.
I had the misfortune of stumbling across this company to come and do a garden tidy for my property in Clapham, and the people they sent were useless, they didn't know what they were doing, were clearly not trained, and to top it all, I discovered that they are just cleaners posing as gardeners. They did not speak English so it was very dfifficult to communicate with them, and they made a right mess of my lawn. I would steer right clear of them, they should not be allowed to trade.
So Trustpilot called us up and decided that it would be a good idea to pay them £70.00 a month for them to call all of our customers so they could review our service, and so that we could respond if we were given a bad review.
If you don't pay them, they won't let you respond to give your side of the story, which doesn't sound very fair to me.
It's well documented that a large chunk of their reviews are made up anyway.
In my opinion, they are trying to extort money from companies in order for them to be able to give you a right to reply - that's not democratic or fair in any way. If one side has a voice and doesn't have to pay, why should the other be disadvantged?
I would steer clear of this website as there is no way to tell if the review is true or not.
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