Ordered the villaware coffee machine with the groupon voucher - as we were away for a few days waited to order when we returned. Sent within a few days, but got lost in the yobbo system - telephoned "discount emporium" after emails were not answered - a wonderful lady chased it up with the yobbos, and as soon as it became clear that it was "lost" sent out a replacement via parcelforce - this arrived the next day.
Would I use them again - probably - but I think their customer service dept (not sure there's more than one person) needs sizing to cater for the volume of calls when a groupon offer is live -- Also PLEASE STOP USING YOBBOS.
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