DCYEBST050 - Duchy Aspire Stone Resin Offset Quadrant Shower Tray 1000mm x 900mm LEFT HANDED
I ordered this shower tray. When it arrived it was a completely different tray - the correct size but a different manufacturer and the drainage hole was not in the position as shown on the website (which I particularly required). No explanation! After contacting HeatandPlumb and after some confusion that I should actually want what was shown! Was told this was all that was available. The tray is still shown on the website for order! Should you not have informed me that you couldn't supply such a tray before it arrived at my house? TAKE IT OFF THE SITE IF YOU CAN'T SUPPLY IT!
I ordered a pair of JCB drivemaster boots. They arrived promptly but were not the same as shown on the website. I sent an e-mail asking why and had a very rude and unhelpful exchange with a member of staff saying that's what I ordered so that's what I got. They were not what I ordered they had the same name but were not as shown on the website. After complaining again the staff member said he would check to see if there were any available like the design on the site. I have not heard anything more after a number of days. Thanks Abbey!
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