Simply Electronics Ltd.

Make up your own mind

Before posting my first camera which was silver and blue they discovered it was damaged so they emailed me and said it had been sent back to the manufacturers (good on them) so they said choose another colour so i rung them to let them know what colour i would like and a man on the other end was very abrupt with me and said put it in a email and put the phone down on me i emailed them and said please send me it in BLACK. 2days later another email said we only have it in BLACK, I replied BLACK is good send me it with that i rung them again and a woman answer she was pleasant and said sorry we never read your email sorry it took 4 weeks to arrive.... I would buy from again

Sharon Askew found this review useful

02 November 2012

Reply from Simply Electronics Ltd.

Dear Darren,

We do apologise for your experiences with one of our agents on the phone, and will review our call logs to better improve our services. In the meantime thank you for your understanding and accepting the alternative color, and hope to see you again soon.

Regards,

Vanessa Carroll