Mrs juliette cottam´s profile
Reviews (1)
Cologneandcotton.com
If you are in no hurry - order from Cologne and Cotton
I placed an order for a diffuser. From their email it took FIVE days for the item to be dispatched and now TEN days later I have not even received it. So if you are in a hurry, use another company.
01 November 2012
Reply from Cologne and Cotton
Mrs juliette cottam´s profile
United States
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We are very sorry that you feel let down after your purchase.
Upon investigating this matter further we have found that your order was placed on the 22/10/12 and dispatched by us on the 23/10/12.
Unfortunately your review is the first notice we have had regarding this matter and it would appear as though we are dealing with a lost parcel or failed delivery.
A member of our customer service team will be in contact to resolve this problem for you.
Kind Regards
Customer services
Cologne & Cotton.