I recently ordered one of their photo books and as usual, paid via Paypal. A week passed and i still hadn't heard of it being dispatched. i checked again and the status stated that the order had been received and they were just waiting for payment.
With proof from Paypal that I had paid they had to give me a refund, but even this is proving to be difficult!
I received no email to say that I had not paid, which would have made me go forward and correct them, it took me to call customer services to ask why it has not been dispatched yet.
I would like to say that I got my phone unlocked from orange uk and everything is great, but unfortunately that's not the case.
'Why the 5 stars then?'
Well, the company was great. Very helpful over my 3 week wait, but in the end, it was the supplier who let me and the company down, which is why iunlox is getting 5 big ones!
The support has been great and the refund was done as I was talking to the advisor. Fast and no complications.
I have been told they should be getting another supplier for Orange uk soon, so keep your eyes peeled :D
Ian Maskell found this review useful
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