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Reviews (2)

Albelli

Can't be trusted!

I recently ordered one of their photo books and as usual, paid via Paypal. A week passed and i still hadn't heard of it being dispatched. i checked again and the status stated that the order had been received and they were just waiting for payment.

With proof from Paypal that I had paid they had to give me a refund, but even this is proving to be difficult!

I received no email to say that I had not paid, which would have made me go forward and correct them, it took me to call customer services to ask why it has not been dispatched yet.

05 June 2013

Reply from Customer Service

Hi PinkBoglin, I'm deeply sorry for the inconvenience.
The system is configured to send automatically reminders about the non-paid orders.
I would appreciate if you can provide me with the order number and you email address so I can do the necessary for you.

iUnlox

This review is for the company, NOT the supplier

I would like to say that I got my phone unlocked from orange uk and everything is great, but unfortunately that's not the case.

'Why the 5 stars then?'

Well, the company was great. Very helpful over my 3 week wait, but in the end, it was the supplier who let me and the company down, which is why iunlox is getting 5 big ones!

The support has been great and the refund was done as I was talking to the advisor. Fast and no complications.

I have been told they should be getting another supplier for Orange uk soon, so keep your eyes peeled :D

Ian Maskell found this review useful

PinkBoglin´s profile

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PinkBoglin
Reviewer
Exeter, United Kingdom

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