Hannah Esther Messer´s profile

Reviews (1)


DPD = Wonderful

Really happy with the service I received.
Initially the driver did try to deliver within the time frame he gave, but the council near, near my house at Luthermuir, had left road closed signs up when the road wasn't closed! The poor driver, being good & obeying road signs didn't attempt to go through them.
I quickly rang DPD, and I spoke to about 3 different people - all great.

And the parcel was delivered before 6pm, the same day, on a Friday! after I clarified the road was actually open!

If it weren't for the road signs they would have been spot on!

And for this... I give them 5 stars.

Cheers DPD.

Hannah M

01 November 2012

Reply from DPD UK

Hi Hannah,

I'm really pleased you had a good experience from us. If you ever find out phone lines busy, please feel free to contact us at socialmedia@dpd.co.uk, or on Facebook or Twitter, we're always happy to help and will be able to call you back as soon as we can :)

Thanks, Richard.

Hannah Esther Messer´s profile

profile image of Hannah Esther Messer
Hannah Esther Messer
United Kingdom