I was a little sceptical during my initial dealings with PIA as I hadn't heard of them. However, as things progressed i found them to be very knowledgeable in their area of work and were therefore able to deal with my case efficiently. There was regular communication throughout the process, although at one critical point in proceedings, i was left on my own to progress matters. Maybe a step by step overview of the whole procedure at the outset may have been worthwhile. On the whole however, PIA were effective in the delivery of their services and I would recommend them to others.
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