City Link recently lost a consignment of ours worth over £1000 and when we claimed for our losses they quoted their T's & C's and paid us a paltry £300 in compensation.
Last week a requested before 9.00 AM delivery to our customer only left their depot at 9.30 AM. Today they were supposed deliver to a Manchester City centre office block and when the package didn't arrive on time they said that they "had left next door".
Lazy drivers, non existent account managers and an impregnable phone system that can keep you on hold for up to an hour. Total rubbish.
Avoid at all cost.
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