Boram Kim´s profile

Reviews (2)


Order got cancelled without notification

Been waiting for delivery. Order was already cancelled after completion of transaction.
No notification was given to me.

Not impressive at all.

21 August 2013

Reply from Pharmacy2U

Dear Boram Kim,

I can confirm we have received your order for a product which is currently out of stock due to manufacturers delays. Subsequently your order was cancelled and an email was sent to advise you of your order status. Please accept my apology if the email failed to arrive with you.

Please accept my sincere apology for any inconvenience this may have caused and if you have any questions please do not hesitate to contact our customer care team.

Kind Regards Annette

Simply Electronics Ltd.

Slow Delivery, Faulty Item, No Refund!

I purchased Samsung mobile phone on the 4th of Sep and received it after 3-4 weeks, but I found out the item was faulty with LCD screen. The colour changed. I reported it and requested for a refund right away and took a week time for them to collect the faulty item.

It took another two weeks for their engineers to check the item if the item arrived in a good order, and despite their confirmation that they will process the refund, there has been no refund still.

Two month time for nothing but wasting time, labour and money!
My £369 is still on their hand. I had to work hard to make the money and the company is very much reluctant to return the money back keep delaying whenever i contact them. Very much disappointed with their service and not making refund!

Never recommend the website!

Sharon Askew found this review useful

Boram Kim´s profile

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Boram Kim
London, United Kingdom