Arrived in Tenerife followed the instructions given. No sign of taxi. Asked Police, information and other vendors in the airport but no joy. Spoke to the company providing the taxi on behalf of resorthoppa only to be told they stopped doing business with resorthoppa 2 months ago yet resorthoppa took money out of my account 2 days ago. We were left high and dry and ended up an hour of messing about having to sort our own transport out which funnily enough was cheaper than what resorthoppa was charging for the same service. Contacted resorthoppa who appeared to be blissfully unaware that the company they had alleged to have instructed to pick us up stopped doing business with them 2 months ago. The woman at resorthoppa stated she would speak to the director however I am yet to hear anything nor have I been refunded - yet. Be very wary about paying a company up front for these sorts of services especially when they rely on a third party.
Huw Cole found this review useful
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