Lensplanet

Horrible customer service never received product.

My husband and I each ordered 2 boxes of contacts on October 12th 2012, The order did not ship until the 25th of October nearly 2 weeks to the day later. The shipment arrived on November 1, 2012 only containing 2 boxes of contacts. I have contacted customer service several times with no response. (Since the 18th) I have no idea what to do to get a refund or replacement for my missing order but am so unsatisfied, will never use this company again, do not trust them.