Chris´ profile

Reviews (1)


I ordered 2 makita drills from buy a parcel which cost £450.2 days later the drills were delivered but they were both the cheaper versions of the drills we had ordered which were actually being sold for nearly £150 less. Obviously I rang them to return the drills and get the correct ones.they were very nice on the phone and resent the drills that arrived 4 days later,however even though this time they had delivered the correct drills they were very heavily damaged.they looked like they had had quite a severe drop!needless to say I asked for my money back and will never be using them again.iv only rated them 1 star because it wouldn't let me submit the review with no stars.

02 November 2012

Reply from

Hi Chris I wasn't made aware of your problems so thank for raising them in this review. It seems you were the victim of a picking error and subsequent carrier damage - we obviously don't send out broken equipment knowingly. As you can see the majority of our orders go very well. If you want to see how good we can be, when you are in the market for something else, give me a call (give me your previous invoice number so I know its you), and I will do you a unbeatable deal in the hope your opinion of us will change, and will personally ensure the goods are correct and delivered in "bomb proof" packaging. Kind regards, Mike Parker.

Chris´ profile

profile image of Chris
United States