I've had a lot of health issues and personal problems over the years and staff at Santander couldn't have been more considerate or helpful in assisting me when my account has occasionally incurred charges because I wasn't able to manage it as well as I should. I've had a great deal of experience with various banks and its no small thing for me to praise one - I actually believe that their staff are asked to consider how they would like to be treated if it was them on the other side of the counter and they behave accordingly. The advise and help that I've received from this bank has been well over and above what they could reasonably have been expected to provide...
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