I ordered and paid the premium for a Saturday delivery. They tried to deliver Wednesday and left a card saying they would "try tomorrow". I tried calling City Link to explain that I wanted a Saturday delivery but an automated answeting service advised me that, "your shipment is on the van for delivery!"....I could not soeak to a person! I then had to stay home on the Thursday until the van arrived around 3-00pm.
Surely it should not be that difficult?
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