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Crystal A Hamilton (for Michael Richard King)´s profile

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Reviews (1)

Highland Titles

What EXCELLENT customer service!

...I suspect that [Name] has some of my son's materials as I have his wallet card. Everything else seems to be in order.

Later: In only an hour or so after posting my predicament on a Friday night, at what I am sure was outside of normal business hours, I was contacted, apologized to, and problem will be handled on Monday. I am pleased to say the least and will not hesitate to do business with this company again.

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02 November 2012

Reply from Highland Titles

Dear Crystal,

We have just received your email and we would like to apologise for the error in the wallet card. A card with the correct details will be dispatched first thing on Monday. Can you kindly confirm by email that everything else in your order arrived safely with the correct details?

Sorry once again, we hope that you accept our apology and that our immediate action limits your inconvenience.

Kind regards,
Highland Titles

Crystal A Hamilton (for Michael Richard King)´s profile

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Crystal A Hamilton (for Michael Richard King)
Reviewer
United States

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