I ordered my day/evening invites and place cards. I requested a sample which arrived the next day so I was impressed and decided to order. When the order arrived it was in cream and gold and not silver and white. I spoke to Customer Services on Saturday morning and they promised to investigate and call me back on Monday. To be very honest I expected to have to chase the call but I was very pleased to hear from the team shortly after 9.00 hrs on Monday morning. It appeared that I had ordered the wrong colour and we agreed a plan. I returned the invites the next day, I received the correct ones two days later and all is good!! Quality of invites are superb and we have received lots of compliments. Very swift resolution - thank you Sharon! My only comment would be that product codes should clearly define if you are ordering white or cream - apart from that - perfect!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.