Alison Kyle´s profile

Reviews (1)

Okobe Ltd

Fast delivery and really cheap with good service.

With Christmas weeks away, I was searching for a cheap laptop for my son. I stumbled upon this company Okobe when doing a search on Google.

To begin with I was not sure because I had never heard of them but having done some research their reviews in the most part were excellent so I sent them a quick email last Monday to check they had the laptop in stock and that it had a full warranty. I received an email shortly after confirming that they were an Acer Gold partner (wasn't sure what this meant at the time) and that all the laptops they sold had a full warranty. I contacted Acer directly and they confirmed that Okobe was an official retailer in this country for Acer & all the Acer laptops arrived with a full Acer warranty. This was enough of a confirmation for me so I went back to the Okobe website to proceed with the purchase.

I must say that their website is good, colourful and easy to navigate but a bit slow at times. It was easy to locate the product on the website & then add it to the basket. I did not create an account so I went through the checkout process really quickly because I did not have to sign in. The delivery methods on offer were standard delivery & express delivery. I would say that I think Okobe should offer a free delivery service but on the other hand the price of the laptop was very cheap. Completing the purchase was simply and about one minute after I completed the purchased I received an email to confirm my order number - which was reassuring!

I selected express delivery so 24 hours after I placed the order I received an email to confirm my package was being prepared and a couple of hours later I received another email to confirm the laptop had been sent to me via DPD (a delivery company I had never heard of!) I wasn't sure what to expect from DPD but I must say that they were very good. I checked their website in the morning and they even give you a delivery time on the day of delivery which is more that I can say for Parcel Force of the terrible City Link. DPD did as they promised and delivered the laptop within the time window they stated on their website so I was well impressed.

All in all I cannot fault the experience at all. After a hesitant start the checkout process was quick and I received my laptop within 48 hours of placing the order. Cannot complain about this sort of service so I will be using them again. Christmas is not too far away so I have plenty more presents to search for. Great for some but not for my bank balance!

Alison Kyle´s profile

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Alison Kyle
United Kingdom