1st Ever order with them , And I have to say, fantastic.
Ordered a nice purple chair on 2nd November midday, option was for next day delivery 3rd , item arrived early afternoon via Yodel, who were fab considering I live in a New Build property, that most couriers are struggling to find .
Have to say following a few online disasters lately from other e-tailers, I have found Very.co.uk to be brilliant, and I would recommend them to a friend and be using them again myself.
Perfect shopping experience.., from start to finish.
Sent childs trainers back as faulty ( light up version) , no email response from Sports Direct Customer Service, no acknowledgement of item returned or what they planned to do, just a refund into my bank, despite requesting replacements.
They did not notify me that they were refunding, I only found out on my bank statement.
I also did NOT get the postage refunding as their statement says on the returns label, if found to be faulty, we will refund your postage, if sent by recorded methods, which we did to be sure they got the returned items.
They say to email them for a Free returns address, they NEVER reply.
I will never use these online retailers again.
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