Jenna Louise Johnson´s profile

Reviews (1)

Comet

NON EXISTANT CUSTOMER CARE AT COMET

I purchased a Samsung DVD from Comet 4 weeks ago, which has turned out to be faulty.
I returned to the store today to ask for a refund or exchange, only to be told that Comet could not do anything. They simply told me to contact Samsung myself.
I referred to the Sale of Goods Act 1979, which states that goods supplied by a retailer must be fit for purpose. They replied that they did not abide by this, and that they could not give me a refund.
Whilst I was in the store, Comet were continuing to trade as normal, although people were unaware that they would not be able to return faulty goods to them.
I am very angry, and would advise others NEVER to purchase from Comet. Their customer service stinks!

Jenna Louise Johnson´s profile

profile image of Jenna Louise Johnson
Jenna Louise Johnson
Reviewer
1987
United Kingdom

About