I purchased a Samsung DVD from Comet 4 weeks ago, which has turned out to be faulty.
I returned to the store today to ask for a refund or exchange, only to be told that Comet could not do anything. They simply told me to contact Samsung myself.
I referred to the Sale of Goods Act 1979, which states that goods supplied by a retailer must be fit for purpose. They replied that they did not abide by this, and that they could not give me a refund.
Whilst I was in the store, Comet were continuing to trade as normal, although people were unaware that they would not be able to return faulty goods to them.
I am very angry, and would advise others NEVER to purchase from Comet. Their customer service stinks!
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