Mick Armstrong´s profile

Reviews (1)

Overclockers UK

Crap first time purchase

My first ever purchase has been horrible, I have never been so fed up with a company. My order was a cock up from start to finish, I probably won't be using them again. I had a delivery date set for a Tuesday, I rang on a Monday to confirm it will be coming and all I got was please ring during office hours, I was ringing through out the day DURING office hours, then when I finally did get through they told me it would not be Tuesday but Wednesday, I had to cancel the day I booked for it, then I rang up Tuesday and again they cancelled and said it would be Thursday, so I AGAIN cancelled my day off, I then rang Wednesday, and I couldn't get through, I waited in all Thursday and no delivery, so I rang them and they decided to inform me it would be Saturday, I told them that this was not good enough, my manager would not let me keep changing my day off at short notice, I asked them to deliver Friday morning which they did, but my monitor did not turn up, out of stock apparently, then why the hell was it on the configurator as available. Then they off me another monitor at no extra charge which is not the same spec as the one I ordered, I have reluctantly agreed. It was supposed to be delivered yesterday, and it has not turned up. God help the person I speak to on Monday.

27 November 2012

Reply from www.overclockers.co.uk

Hi Mick, that is quite unfortunate. Could you pass me your customer ID, so that I can personally check up on this for you? This is not how an order usually goes.

Mick Armstrong´s profile

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Mick Armstrong
Northampton, United Kingdom