I had a bit of a problem when I ordered as I had missed out a digit from my postcode but I got it straightened out with a prompt customer service.
As this held up delivery I had to upgrade to next day for halloween, when the product arrived a couples american football outfit. the male product was fine but the ladies costume was in a poor state. We had no time to get it changed so had to repair a brand new outfit. one of the Belt loops was hanging off and a split along the seem up the side of the dress.
This is a manufacturing fault but I would make sure in future there is enough time to change any poor quality products.
Overall we managed with what we had but the product we recieved was disapointing.
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