Christine´s profile

Reviews (3)

Appliances Direct

Highy reccommended

Was very easy to order online. When I did telephone agent was helpful and knowledgeable. Washing machine was delivered within three days and delivery men were courteous and polite. Also cheaper than (j*** L****)!!

Zleeps Memory Foam UK

Perfect Mattress but less than perfect packaging!! (See Update)

Update: Received my replacement cover very quickly thus i have decided to give a 5 star rating.
Reason: The mattress is very, very comfortable, The 10" really gave me that perfect height for my brass bedstead, Free memory foam pillows which are perfect for children, and last but not least the free delivery.
What i did notice !!!
- My body did take a couple of days to adjust to the mattress - Stick with it!!
- Mine took more or less 24hrs to reach maximum expansion and you will certainly feel the difference
- My son loves his new pillow
I Would definitely recommend this mattress to family and friends.


Ordered the King size 10' Memory foam mattress/ 2x free pillows/ free delivery.

When it came delivered it was not correctly inserted into the clear plastic tubing which protects it. In addition to this, the cardboard box was also unable to be correctly sealed as the mattress was bulging where the inner tube 15-20in was not covering the mattress. (Most memory foam mattresses come rolled up thus easier for transportation and this does not affect the mattress quality) The person who packed the mattress in the first instance was aware that neither packaging was correctly sealed so as not to allow damage to the mattress. The mattress was damaged to the outer covering and on telephoning 'Zleeps' and informing them of this they offered to send a replacement cover.

All in all my low rating is for the lack of care to ensure this was delivered correctly sealed. However, I would definitely recommend the mattress and pillows for quality and comfort . Zzzzzzzzzzzzzzz

05 December 2012

Reply from Zleeps

Hi Christine,

Please accept our sincerest apologies with regards to the way your mattress was received, it would seem that the warehouse missed this on their final checks before leaving us.

We are glad that we have arranged a suitable resolution in this matter, and we are happy that the mattress is to your liking.

Should we be able to do anything else for you please do not hesitate to contact us.

Best Regards,

The Zleeps UK Team

Trueshopping

Excellent!!

Was very easy to navigate website and find what type of radiator i was looking for. Lots of information regarding the item was also available which helped me choose the most appropriate one for my room size. Being able to pay with paypal and free delivery was a bonus as i feel safer with paypal then adding my card details, free delivery meant i knew exactly that the price quoted was all i was going to pay as radiators are (or mine) is extremely heavy. Delivery was very quick and was updated by email and text the whole time through the dispatching process. Only downside is i'm looking now for a single radiator 1800mm x 300mm which they don't have :(

Christine´s profile

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Christine
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United Kingdom

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