Suzanne Muir´s profile

Reviews (1)

Simply Hike

Dispatched quickly but incorrect item sent within the order

Disappointed as incorrect item sent. Wanted 1/4 zip fleece & sent full zip in error. Shame as dispatch was speedy

06 November 2012

Reply from Simply Hike

We do sincerely apologise for the error which occurred in respect of the incorrect item being sent out to. We do pride ourselves on having an extremely fast and efficient Warehouse Team, however they have been reminded of the need to be very careful and vigilant when despatching goods to ensure that the correct items are sent out. A free returns label was sent to customer to assist with the return of the incorrect goods.

Suzanne Muir´s profile

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Suzanne Muir
Reviewer
United Kingdom

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