Harry´s profile

Reviews (2)

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Very reliable and super fast delivery

Good prices (usually cheapest prices), very fast delivery and quick easy communication. Definitely recommend and will use again.


Worst company ever!!! Do not use...

I wont elaborate too much on this as there are many more bad comments about this company and frankly i wasted too much time with them but i will just say this:

I've been waiting for a table lamp for 6 weeks...During that time they said it would be delivered 3 times!
Never bothered to called or email and let me know that there is a problem
When i talk to them they are clueless...its like talking to the wall. Have NO idea about anything and if you speak to 3 different ppl you will get 3 different answers.
And completely dishonest and full of lies.

Needless to say that i still did not get my lamp.
Oh and last time i talked to them (Wednesday) they said i would get an e-mail by friday about my refund that was approved and I talked to them again today (Monday) as i received no refund or e-mail and they told me that i am not entitled to one...

Seriously just stay away....better off spending a bit more and buying from high street or anyway use ANY other online shop but them clueless ppl

03 December 2012

Reply from Ambiente Direct GmbH

Dear Harry,

we appreciate your feedback. Since AmbienteDirect.com serves over 100,000 satisfied customers worldwide, we're confident we will be able to clear up this misunderstanding. If you care to send us your full name and additional order details, we will check your customer data and get back to you as quickly as possible. Let us restore your faith in the world's leading design retailers!

Thank you again for helping us to learn and grow.
Your AmbienteDirect.com Team

Harry´s profile

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London, United Kingdom