Terry McCartney´s profile

Reviews (1)

DPD UK

Disgraceful service

16 days for a 2 day delivery service.
Not one did anyone contact me to say there was a problem.
Package never turned up. No one would help.
Always "In transit"
Now they are saying it WAS delivered.
Anyone can make a mistake, be delayed or lose something but it's how the company deal with it.
This service was disgraceful.
You give couriers a bad name!

06 November 2012

Reply from DPD UK

Hi Terry,

I'm very sorry for the delays that you have experienced. I see from our systems that customer services have responded to you on this matter. Are you satisfied with the outcome? If you require any assistance whatsoever, please drop me an email to socialmedia@dpd.co.uk and I'll be happy to assist.

Kind regards,

Bobby.

Terry McCartney´s profile

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Terry McCartney
Reviewer
Male
Enniskillen, United Kingdom

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