Amanda Edwards´ profile

Reviews (3)


Really bad customer service and communication

Bought tickets back in Oct 2012 on day of release for Bon Jovi in June 2013, bought top price corporate tickets at almost £100.00 each, to be told they had moved me several rows back and further away from the stage. 2 weeks prior to event. Spent over 30 mins on hold waiting to find out why, told the Bon Jovi production was bigger that originally anticipated?? i was advised i could have a refund if is wished but needed to ring back the next day as it was after 5pm as the manager had gone home. I rang back the next day to be told no refund was possible and that it was out of see tickets hands. I was disgusted, not only was i given untrue information, i felt after paying almost £200 for 2 top seats and then to be moved away and further back was wrong. I would have been better off just paying for the general admission of £30.00 a pair! To add insult to injury i get an email telling me that my tickets will not be posted but will be at the venue on the day of the concert, like most people i work full time so to get there early to get the tickets is impossible, i emailed see tickets only not to get any reply, i also tried to email my complaint to the customer service to receive a email back saying that this mail box is not monitored! In the end i contacted the venue direct to find out that their box office closes earlier than the actual concert start time so i cant even collect them at the same time as going into the concert!!!!! terrible company, will never purchase again!


Fantastic Company Customer Service

Fantastic quality of products, really helpful customer service and quick delivery. Will definitely use again

amazingly quick delivery

I purchased a DC Shoes T shirt, arrived with me the very next day, fantastic quality and with me first thing the next day. Will definitely use again for future purchased

Amanda Edwards´ profile

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Amanda Edwards
Female, 1974
United Kingdom